legal

Privacy Policy

Effective date: July 9, 2026

Luminous Bookkeeping ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of everyone who visits this website or works with us. This policy explains what information we collect, why we collect it, and how it is used, stored, and protected, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Who We Are

Luminous Bookkeeping is a bookkeeping service based at:

36 Barrie View Drive, Suite 1013
Barrie, ON L4N 8V4
Canada

If you have any questions about this policy or how your information is handled, contact us at info@luminousbookkeep.com or 705-712-3192.

Information We Collect

We only collect personal information that you choose to give us. Depending on how you interact with this site, that may include:

• Booking information — when you schedule a call through our Calendly booking link, Calendly collects your name, email address, and any other details you provide in that booking form.
• Direct contact information — if you email or call us directly, we receive whatever information you choose to share (such as your name, email address, phone number, and the contents of your message).
• Basic technical data — like most websites, our hosting provider automatically logs standard technical information (such as IP address and browser type) for security and performance purposes.

We do not use analytics or advertising tracking scripts on this site, and we do not sell, rent, or trade your personal information to third parties.

How We Use Your Information

We use the information we collect only to:

• Respond to your inquiries and schedule consultations;
• Provide, manage, and communicate about our bookkeeping services;
• Meet legal, accounting, and regulatory obligations; and
• Maintain the security and proper functioning of our website.

Third-Party Services

We use a small number of trusted third-party services to run this website and our booking process. Each has its own privacy practices, which we encourage you to review:

• Calendly — used to schedule consultation calls. Information you enter when booking a time is collected directly by Calendly. See Calendly's Privacy Policy.
• Google Fonts — used to load the typefaces on this site. Your browser may request font files directly from Google, which can involve sharing your IP address. See Google's Privacy Policy.
• Website hosting provider — our hosting provider may log standard server access data for security and reliability purposes.

Cookies & Local Storage

This site uses your browser's local storage for one purpose only: to remember when you last saw our homepage introduction animation, so it doesn't replay every time you visit. This information stays on your device, is not personally identifying, and is never transmitted to us or any third party.

Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable tax, accounting, or legal obligations.

Data Security

We take reasonable administrative and technical precautions to protect the personal information we handle from loss, misuse, or unauthorized access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under PIPEDA, you have the right to:

• Know what personal information we hold about you and why;
• Request access to, or correction of, your personal information;
• Withdraw your consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions; and
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, contact us at info@luminousbookkeep.com.

Children's Privacy

Our services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

Luminous Bookkeeping
36 Barrie View Drive, Suite 1013
Barrie, ON L4N 8V4, Canada
info@luminousbookkeep.com
705-712-3192